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Paid Front Desk internship, London

Entreprise : PIC MANAGEMENT

Nature : stage
Secteur : Tourisme

Discipline : front office

Mission :
Description
Receptionists are an essential point of contact for all guests, so they are always on stage! Taking responsibility for that initial welcome, those all important first impressions and taking the opportunity to really get to know the guests and anticipate their needs, they are always ready to go the extra mile.

Responsibilities
? Offer a warm welcome and departure experience to the guests in accordance with the Company's standards, while providing reliable information and support services throughout their experience
? Take ownership in managing guest expectations by constantly seeking opportunities to personalize with the guests' needs, travel purposes, plans, etc.
? Take initiative in accommodating the customers' needs in a resourceful manner (internal and external clients)
? Effectively communicate with guests, visitors and team members in person, by telephone or email in a courteous manner at all times
? Be pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice
? Ensure that all set shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/ shifts

Company's presentation
Our partner is the largest hotel owner-operator in London with more than 4000 bedrooms and more than 150 meeting and event spaces across the capital, enabling it to be the world's best‐managed hospitality company offering the best guest centered experience in the industry.

Profile required
Hospitality/tourism student, or relevant previous experience demonstrating your interest and knowledge in this field.
Fluent English (C1 is a must), and be available for 6 months (no negotiable). European citizen or UK work permit, as our partner is not sponsor.
Start internship: February or August/September.

Recruitment process:
First Skype interview with PIC Management and presentation of vacancies. Confirm the vacancy with your school (internship agreement) and activate your application.
Fee charged only once the internship is secured with the host company you previously chose. 385 euros for a 3 months internship, 15 euros/additional week.

Pays : UK
Ville : Londres
Début : 01/09/19
Durée si stage : entre 6 et 6 mois
Indemnités : 300
Offre publiée le : 12/06/19


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Contact :
Serge Hanna
Tél :
Site internet : http://pic-management.com
Adresse : 339 ing jose cardenas valdez 25280 SALTILLO
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